Notes from the gate.
Short reads on queues, calls and dock planning.
Why do truck queues form at the factory gate?
Four common causes of the truck queue that builds up at the factory gate in harvest season, and a workable fix for each.
How does calling drivers by WhatsApp work?
The steps of calling the next truck by WhatsApp and SMS: the confirm link, the 15-minute window, and how the queue moves on when no answer comes.
Dock planning in harvest season
Five practical rules for keeping docks balanced on busy harvest days: quota, fair order, live monitoring and end of day.